Contact support
If you are a customer you can download new versions, report errors, download service packs, handele error cases and order license keys (requires login).
To take advantage of Jeeves support, your company needs a support agreement.
If you don't have login to the support portal , you can register directly on the portal or contact the person who is responsible for Jeeves ERP at your company so that he or she can create a case to make you a user.